Reordering checks is quick and easy online. When you log in to your Online Banking account, choose Order Checks under Additional Services. Follow the on screen instructions to place your order.
If your address has changed, make your updates quickly within Online Banking before placing your check order. Log into Online banking and update your address under Account Management.
For initial orders or your reorders, you may submit a request from within Online Banking using Contact Us located under Additional Services.
If you do not use Online Banking, you can reorder your checks by calling the Interactive Voice Response (IVR) Line at 404-715-4725 or 1-800-554-3328.
If you need to make changes to your information and you are not ordering your checks online, you may fax changes to 404-677-4802 or submit in writing to P.O. Box 20541, Atlanta, GA 30320-2541, Attn Deposit Services. Be sure to include your signature.
There is a wide variety of check styles available. You can check the current prices online by logging into your account and then clicking on Order Checks under Additional Services. Click on Shop for a new design to see the different check styles, prices and quantity available. View our custom check order options.
Yes, but please be certain that you are dealing with a reputable company to avoid having your Checking Account compromised. You will be giving that company your routing number and Checking Account number. If the checks are encoded incorrectly and must be manually processed, you would be required to reorder at your expense. When ordering make sure that your checks don't have less than 2 digit check numbers or more than 5 digit check numbers.
No, we ask that you contact Deluxe directly at 1-866-838-5375. We are unable to place this order for you.
When placing your check order online you will have an option to view the check styles before completing your order. Please note, if you have a pop-up blocker installed on your computer (Windows XP Service Pack 2 installs a pop-up blocker*), you may have to disable it to view the Check Order screen. Many pop-up blockers can be bypassed by holding your "Ctrl" key down while clicking the desired link or button.
Check numbers range from 1001-9999. After that, it starts back over automatically with 1001. Our system does not allow for a 5 digit check range when ordering checks. If you have a preference, please indicate a start number somewhere between 1001 and 9999.
It is possible pop-up blocking software is not allowing the Check Order window to open. If you have pop-up blocking software installed on your machine:
If the above steps did not rectify the problem, you can contact us within Online Banking from Contact Us under Additional Services.
Yes. When you order your checks online, just change the mail to information to the address you need them mailed to.
We offer check quantities of 30 or 50.
Please allow 11-14 business days to receive your checks by regular mail.
Yes, there are several options available for express shipping, including First Class/USPS Priority, Four Day Express, Checks Next Day and Checks Overnight. Shipping prices vary. Please contact Deluxe at 1-877-286-3623 for pricing.
Yes. Preprinted deposit slips, as well as leather covers and other accessories are available. Please contact Deluxe for pricing and to place your order. Non-imprinted deposit slips are available.
Please allow 11 to 14 business days for expected delivery of your checks. If you have not received them by the 14th business day, please call Deluxe at 1-877-984-4146 to verify the shipping information was correct and on what day the order was shipped. If everything was correct, you will be referred back to Delta Community and will be advised to close and reopen your Checking Account to protect against fraud.
You will be contacted if your checks are shipped to the Credit Union.
You will need to contact Deluxe's Member Satisfaction line at 1-877-984-4146. Monday - Friday 8am-11pm EST and Saturday from 9:00 am-7:30 pm EST. They will handle all corrections and will get your order to you as soon as possible.
This letter is sent to members who have recently ordered new checks. With identity theft and other fraud on the rise, Deluxe Financial Services ask that you confirm receipt of your checks. This will allow Deluxe Financial Services to verify that you have received your checks safely. This added security can help protect you from identity theft.
Monday - Sunday 7:00 AM to 11:00 PM Central Standard Time. Please have your account information available when you call as you will be asked to provide information to verify your identity.
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