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Important Notice
You are accessing a secure site. Some areas such as Online Banking contain confidential information which is restricted to authorized persons only. Unauthorized access to these areas is not permitted and constitutes a crime punishable by law. Violators will be prosecuted to the fullest extent of the law.
If the card is damaged and you ordered replacement, the following rules apply:
To reduce the possible occurrence of fraud, we do not issue two cards with the same number for the same name. The expiration date and CVV number will also change.
Visa cards are limited to 20 characters due to the logo appearing on the card. ATM and Money Market cards will accommodate your full name.
Yes, the authorized user may request to have their card reissued. The primary does not need to give permission.
All Delta Community Branches have Card Wizards that can produce instant issue Visa Credit, Visa Debit Cards and ATM cards (including Money Market). All Branches can reset your PIN or set up a new PIN for your existing card. View our branch locations.
Please allow 7 to 10 business days to receive your new card via the US mail. You can also visit any branch to have your card made while you wait. The Card Wizard is available at all branches.
Yes, although additional charges may apply. Please contact us at 800-544-3328 so that we may discuss your extenuating circumstances. Please note, the card will always be sent in a separate envelope from the PIN per Visa Regulations and International expedited shipping can be requested.
In order to mail to an alternate address, we will need your request in writing with a verifiable signature or you can send a request within Online Banking from Contact Us located under Additional Services. If you send your request by mail or fax, please include your name, Account Number, your request for the replacement card and the circumstances prompting the request, the alternate address for this mailing only, a contact telephone number, and your signature. You can fax this request to us at 404-677-4598, Attn: Card Services.
Instructions on how activate your new card.
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
