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Important Notice
You are accessing a secure site. Some areas such as Online Banking contain confidential information which is restricted to authorized persons only. Unauthorized access to these areas is not permitted and constitutes a crime punishable by law. Violators will be prosecuted to the fullest extent of the law.
An Information Request is any written request for information from a borrower relating to the servicing of the borrower’s mortgage loan.
The Mortgage Servicing department will only process written requests for information sent to:
Delta Community Credit Union
ATTN: Mortgage Servicing
RE: Error Resolution/Request for Information
PO Box 4029
Peachtree City, GA 30269
Written requests for information should include:
Requests will be acknowledged within five (5) days or receipt.
Within 30 days, the Mortgage Servicing department will provide a written response to the request.
Notices written on payment coupons or other payment forms are not considered a request for information.
Please note that a request for a payoff balance is not considered a request for information.
Please send written requests for payoffs via:
Fax to:(404) 677-4973 or (770) 632-8829
You may also request a payoff within Online Banking from Contact Us under Additional Services. Signature not required if submitting request from within Online Banking.
By mail to:
Delta Community Credit Union
Mortgage Servicing Department
P. O. Box 4029
Peachtree City, Georgia 30269
Please contact the Mortgage Servicing Department at 1-866-963-7811 or 404-677-8784.
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
