Knowledge Base Article

Short Message Service (SMS) Credit and Debit Fraud Alerts

Short Message Service (SMS) Credit and Debit Card Fraud Alerts

Fraud text alerts can be sent directly to your mobile phone if unusual activity appears on your Delta Community Visa® Debit or Credit Card.

Here is some key information you will need to know:

  • Messaging frequency depends on account activity
  • Text the following SMS commands to 23618:
    • HELP - For help or more information
    • STOP – To cancel fraud text messaging services at any time. Or, you can reply STOP to any text fraud alert you receive.

For Fraud Alerts support, call 800-544-3328. This service is free from Delta Community; however message and data rates may apply from your mobile carrier.

Release of Liability: Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within coverage, factors beyond the control of any carrier may interfere with messages delivery for which the carrier is not responsible. No carrier will guarantee that alerts will be delivered.

View the Delta Community Privacy Policy and Opt-Out Notification for more information. If you have any additional questions, call 800-544-3328.