Executive Vice President and Chief Operating Officer
Speaking Focus: Credit Union Industry, Community Engagement
Matthew Shepherd has more than 20 years of experience in corporate communications and business operations. He serves as Chief Operating Officer of Delta Community Credit Union, one of Atlanta’s largest financial institutions. Matthew is responsible for developing and executing the Credit Union’s advertising and service delivery strategies. He oversees marketing, business development, deposit product management, insurance and investments as well as branch operations, which includes a network of 26 locations.
Matthew previously served as Managing Director of Marketing & Bank Operations for NetBank, the country’s first federally chartered online bank. While at NetBank, Matthew managed the company’s marketing efforts and built out its formal media and investor relations programs. Earlier, Matthew oversaw marketing and public relations at the Georgia Credit Union Affiliates, a trade association that provides business support to credit unions.
Matthew graduated from Oglethorpe University with a degree in English. He also completed the Consumer Bankers Association Graduate School of Retail Bank Management at Furman University. He lives in Atlanta and serves on the boards of the DeKalb County Chamber of Commerce and Better Business Bureau of Atlanta.