A Message from Our CEO—Looking Ahead
In light of Governor Kemp’s recent announcement of a timetable to allow the opening of a variety of businesses in Georgia, we want to provide you with as much clarity as possible on our plans to resume more normalized operations as we manage through the coronavirus pandemic.
As of now, we believe it is prudent to maintain the drive-thru and appointment-only format in our branches until at least the week of Monday, May 18, for the continued health of our members and employees. Between now and May 18, we will continue to carefully evaluate both the trend with COVID-19 cases in the state; guidance from public health officials; and feedback from you, our members. A week prior to May 18, we will assess the appropriateness of reopening the branch lobbies on that date and decide when and how to cautiously move forward.
Delta Community’s self-service channels, such as Online Banking and our award-winning Mobile App, provide you with secure, quick ways to review account balances, pay bills, deposit checks, transfer funds and more. If you do need to visit a branch, please consider one of our 14 branches with drive-thru lanes. For more complex transactions, you can make an appointment at your preferred branch by using the online scheduling tool on the homepage of our website. And, of course, Our Member Care Center can be reached 24/7 at 800-544-3328 if you have questions or need assistance.
While we are helping you manage your finances, we also very much care about the personal well-being of you and your family. That’s why we will continue to let you know what we’re doing to sustain our operations in a safe, responsible way.
We appreciate the opportunity to serve you and remain committed to providing you consistent, exceptional service — today and always.
Chief Executive Officer