SecurityDelta community takes measures to protect you from fraud

Delta Community knows how important your personal and financial information is to you. That’s why we take as many measures as possible to protect you from fraud and to give you the peace of mind you deserve. Be sure to look over the articles below to keep your finances on the safe side.

Security Posts

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    Spoofed Phone Calls Claim Fraudulent Activity and Ask for Sensitive Personal Information

    By Delta Community

    Delta Community has been made aware of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. In these instances, the phone number they are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number. The caller states that there has been a fraudulent charge on the member’s account and asks the member to confirm his or her identity. Read More

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    Fraudulent Email: Technical Error Detected

    By Delta Community

    Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, "Account Alert: Technical Error Detected!" and it is being sent from an email address pretending to be associated with Delta Community Credit Union. Read More

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    Statement on Facebook’s Reported Interest in Data Partnership with Banks

    By Delta Community

    Delta Community is aware of the Wall Street Journal article and other stories about Facebook’s interest in partnering with banks to receive transactional data if the consumer requests and approves the release of such information through an opt-in process. We have not been approached by Facebook and have no plans to participate in the offering they’re still conceptualizing. Also, under our strict privacy policy, the Credit Union would never share information without our members’ direct consent. Read More

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    Fraudulent Text Messages Claim Server Upgrade and Account Accessed from Unknown Browser

    By Delta Community

    Delta Community has been made aware of two separate fraudulent text message scams (SMSishing scams) being sent to some members under the name of the Credit Union. The messages say either members’ Delta Community “account was accessed from an unknown browser” or Delta Community Credit Union is “undergoing server upgrade” and that the member must click on a malicious phishing link to resolve the problem. Read More

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    Delta Community Not Associated With Delta Data Breach

    By Delta Community

    The Delta Air Lines data breach recently reported in the news involves a third-party company that provides chat services to Delta Air Lines customers. Delta Community Credit Union is not associated with that company and was not part of the Delta Air Lines data breach.  Read More

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    Information on Equifax Cybersecurity Incident

    By Delta Community

    On Thursday, September 7, credit-reporting company Equifax announced a cybersecurity incident potentially impacting as many as 143 million people. Delta Community and other Visa® card issuers receive regular updates when Visa is notified that some of their card numbers may have been exposed as merchants are required to disclose this under the Visa network rules. We use these alerts from Visa to monitor the affected cards more closely to help protect these accounts from fraud. Read More

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    Fraudulent Email: Account Access Temporarily Suspended

    By Delta Community

    Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, "Security Message - Delta Community Credit Union" and is being sent from the "@email.arizona.edu" domain, spoofing or pretending to be sent from Delta Community Credit Union. Please know Delta Community is not associated with these messages and will never request a member to verify their online banking activity via email or by way of an embedded link in an email.  Read More

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    Online Security Alert & Tip

    By Delta Community

    Security is a top priority at Delta Community, and we maintain multiple measures to protect members’ online accounts. To help in this regard, we encourage members to choose distinct usernames and passwords that follow a strong convention. Strong usernames and passwords incorporate a combination of lower and uppercase letters, numbers and special characters. It is also good practice to update usernames and passwords regularly. Read More

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    Fraudulent Delta Community Official Checks

    By Delta Community

    Help protect yourself from becoming a victim of fraud. Delta Community Credit Union is aware that our Official Checks have been recently counterfeited and are in circulation. We encourage you to verify any official check that you receive before you negotiate the item to prevent possible losses. Read More

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    Fraudulent Email: Invalid Login Attempts

    By Delta Community

    Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, "Important Notice from Delta Community Credit Union." This fraudulent message states that Delta Community has detected multiple invalid login attempts related to the member's account and has temporarily suspended it. The malicious email prompts members to click on a link to reactivate account access. Please know Delta Community is not associated with these messages and will never request username or password information via email or by way of an embedded link. Affected members should delete the message. Please do not click on the link or respond to the email. Read More

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