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Online Banking Password Reset Scam

There are reports of a scam that is circulating at a variety of financial institutions regarding a screen that appears during the login process to online banking. This page is generated from malware located on your personal computer. Malware is a general term for software programs that have been designed with or can be used for malicious intent. These include viruses, worms and Trojans.

After the consumer authenticates on the web site (enters password information), a page appears requesting personal card information to "confirm their identity." The page appears to be coming from us, but it is not. Please do not input your personal information. Seek professional assistance to clean your personal computer of this infection as soon as possible.

Here is a screen shot of what it may look like: