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Member Assistance Program

Delta Community members in need.

Member Assistance Program

At Delta Community, you’re not just a number. You’re one of us. That’s why we believe in helping our members whose income and/or employment status has been adversely affected. If you’re in this situation because of an involuntary furlough, job change or layoff, voluntary leave of absence, severance or early retirement program, you may be eligible for this program, which can offer assistance with certain Delta Community loans.

If you need to take part in this program, call us at 800-544-3328. For assistance with 1st and 2nd Mortgage loans and Home Equity Lines of Credit, contact us at 404-677-8688.

Have questions? Feel free to view the Member Assistance Program FAQs for help answering them.

Payment Holiday Program

Take a payment holiday from your consumer loan payments (excludes Visa®, 1st and 2nd mortgage loans). You may be eligible for up to two payment holidays during any calendar year.  To request a payment holiday, simply call Delta Community's CU Audioline at 1-800-334-7536 or 404-715-4627 and select service code 70# to request your payment holiday. In most cases, you will need to make your request 32 days prior to the first due date of the month that you want to take payment holiday. If you do not have an Audioline PIN, click here

BALANCETM  Financial Counseling Program

We want you to develop good spending and saving habits to meet your lifetime financial goals. Therefore, we've partnered with BALANCETM to help you meet important goals such as buying a home or saving for the future. And you can take advantage of BALANCETM, one of the industry's most respected financial counseling programs, for free.
  • Toll-free Info Line
  • Money Management Counseling
  • Debt Management
  • Credit Report Review
  • Housing Counseling
  • Identity Theft Solutions
  • Financial Education
  • BALANCETM en Espanol
  • BALANCETM Track: online personal finance education program
To speak to a counselor, call 888-456-2227 or email You can count on its counselors for objective, unbiased information and advice. Learn more now!

Download Member Assistance Program FAQs


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