Delta Community means Delta Community Credit Union.
Delta Community Reward Points Program (also known as the Program) means the Program which allows participant(s) to accumulate points by using their Delta Community credit and debit card(s), which may be redeemed for Cash Back, Gift Cards, Merchandise, Charities or Air Travel with no blackout dates.
Primary Participant means a registered user of Delta Community Reward Points.
Point Bank means the points accumulation system.
Contributing Participant means another registered user of Delta Community Reward Points whose card(s) is linked to a Primary Participant.
Rewards Center refers to the third party that administers the point and redemption services on behalf of Delta Community.
AnyAir refers to the ability to use a combination of points and U.S. dollars in the form of a valid debit or credit card to obtain an airline ticket.
PowerPay refers to the ability to use a combination of points and U.S. dollars in the form of a valid debit or credit card to redeem a reward item. Not all items are eligible for PowerPay. Cash Back, Charity and all Apple® items, as well as those items set at 3,500 points or less, are excluded from PowerPay.
Travel Services refers to a third party which facilitates redemption of certain travel-related rewards.
General Program Terms & Conditions
Administrative services for the Program are provided by the Rewards Center and travel agency affiliates. These general program Terms and Conditions apply to the cash, merchandise, gift certificates, gift cards, charities and airline ticket redemption services. Participation is restricted to Delta Community member-participants in the United States only and is void where prohibited by federal, state or local law.
Credit cards are automatically enrolled in the Program upon account opening. Debit cardholders must enroll their card by selecting Reward Points in the Additional Services tab within Online Banking.
Delta Community reserves the right to verify and adjust points, alter, change, or terminate the Program, or any member’s participation in the Program, at any time, for any reason without prior notice. Upon cancellation of participation in the Program, whether voluntary or involuntary, any points earned and not redeemed will be forfeited and no refund for paid enrollment fees will be given. You can re-enroll in the Program at any time after the second business day of the following month and start earning points again with a zero (0) Point Bank balance. If applicable, determination and payment of tax liability is the sole responsibility of the participant.
A participant will earn one (1) point per one (1) dollar for eligible purchases made on Delta Community Platinum Rewards, Business Platinum Rewards and Young Adult Credit Cards and one (1) point per three (3) dollars for eligible signature-based purchases made with Delta Community Debit Cards. Your continued use of one of these eligible cards constitutes your acceptance of these program rules and any future program rule changes. PIN-based transactions do not accumulate points. Health Savings Account (HSA), Money Market and ATM cards are not eligible to earn points. No points are earned for purchases on eligible cards for traveler’s checks, balance transfers, interest or service charges, cash advances or ATM withdrawals. In the event there is a discrepancy between the point earnings ratios stated in these program rules and any messages, marketing offers or promotions, and this discrepancy results in a lesser amount of points being earned than offered in the marketing offer or promotion, the point earnings ratio defined in these terms and conditions will apply. Questions as to what constitutes a qualifying transaction, as well as any exceptions, are at the sole discretion of Delta Community. Points do not have cash value, are not transferable and cannot be used as payment for obligations owed to Delta Community.
Points cannot be earned until a Point Bank has been assigned. Point Banks are assigned to Primary Participants only. Retroactive credit will not be given. Points may not be combined with other frequency or reward programs.
New Participants receive a welcome letter following their enrollment with helpful information about the program. A quarterly statement is sent via email, so it is important to maintain a current email with the Credit Union to ensure you receive your statements. Special promotions are also sent via email.
To accrue or redeem points and remain enrolled in the Program, your Delta Community account relationship must be in good standing. This means you cannot be in excess of the approved credit line on your credit card, be past due on any loan with Delta Community, or have at any time during your membership with Delta Community had a loan or share balance charged off. This may result in the cancellation of your participation in the Program. Providing your account relationship remains consistently in good standing, enrollment in the Program will automatically be renewed each year, unless one of the conditions above is met or if the Participant cancels the enrollment through Online Banking.
As a Primary Participant, you will have access to your Point Bank balance information. All eligible cards associated with the Primary Participant’s Delta Community account(s) will be enrolled as point-earning cards. No annually recurring enrollment fees apply.
As a Contributing Participant, you will earn points with all cards associated with your Delta Community account(s) for a registered Primary Participant of your choosing. No annually recurring enrollment fees apply, and you will not have access to Point Bank information.
Points are considered earned when they are posted to the redemption system. This means your points will be applied based on the post date of your transaction, which may be different from the date the transaction was completed. Point Banks will be updated monthly. Points may take up to 60 days to be posted following a qualifying purchase. Points will expire three (3) years after the end of the calendar year in which they are earned. Points redeemed and expired points will be based on a first-in, first-out process. Participants will receive quarterly electronic statements. Should a Participant opt out of receiving emails from the Credit Union, they will no longer receive a Reward Points statement.
For redemptions, inquiries and updates, Primary Participants may:
- Log in to Online Banking, go to the Additional Services tab, select Services, then Reward Points.
- Call 800-405-4178 from 8 a.m. to Midnight (ET) to speak to a Delta Community Reward Points customer service representative.
Neither Delta Community nor the Rewards Center makes any warranty of any kind and will not be liable for injury or loss resulting from the use of any reward. Neither Delta Community nor the Rewards Center, or their affiliates shall be liable for any bodily harm and/or property damage, which may result from your participation in the Program for the performance of the airlines. Neither Delta Community nor the Rewards Center shall be responsible for any loss, expense, accident, injury or inconvenience that may arise in connection with the use of the Program. Neither Delta Community nor the Rewards Center shall be responsible for any late fees, direct, indirect or consequential damages arising from the use or maintenance of the Program. The Program is provided "as is" without any warranty of any kind, either expressed or implied, including but not limited to the implied warranties of fitness for a particular purpose or warranties of merchantability.
Delta Community or the Rewards Center may change or terminate participating merchants, withdraw, limit, modify or cancel any reward, add an unlimited number of blackout dates, change the number of points earned for purchases made on any eligible card or change the number of points required for any reward. While we reserve the right to change the Program at any time with no advance notice, we will endeavor to provide advance notice whenever possible.
Delta Community shall not be deemed to have waived any of its rights or remedies herein unless such waiver is in writing and signed by an officer of Delta Community. No delay or omission on the part of Delta Community in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
Bonus Reward Points Program
Delta Community’s Reward Points Program also offers a way to earn bonus reward points each quarter by offering double or triple points in certain categories for limited periods of time. The offer is eligible for Net Merchandise Purchases made at the beginning of each promotional period (or the date on which you sign up, whichever is later) through the end of the promotional period. Balance transfers, cash advances, returned items, fees and interest are not eligible.
Triple Points (3X): Each quarter that you activate the bonus offer before the deadline, you will earn an additional 2x (3x total points) in that quarter’s bonus categories.
Double Points (2X): Each quarter that you activate the bonus offer before the deadline, you will earn an additional 1x (2x total points) in that quarter’s bonus categories.
The maximum allowable points earned for each promotional quarter is 3,000. Participants are not eligible to participate in multiple Reward Points promotions at the same time. After qualifying, please allow 6 – 8 weeks for bonus points to post to your account.
Delta Community does not determine how merchants are classified; merchants self-select the category in which they are identified, which is typically based on their primary line of business. Please note that some merchants may be owned by other companies and transactions may not be counted in the category you expect.
Delta Community reserves the right to determine which purchases qualify for this program.
Delta Community will communicate the quarterly offers through the Delta Community Reward Points website (available at DeltaCommunityCU.com/Rewards or through Online Banking) and periodically through member emails and quarterly Reward Points statements.
Cash Redemption Terms and Conditions
A minimum of 3,000 points is required to receive a cash redemption. Cash redemptions will be deposited into your Delta Community Savings Account and may take up to two (2) weeks for processing. All redemptions are final.
PowerPay Redemption Terms and Conditions
PowerPay allows you to use a combination of points and dollars to redeem for merchandise, gift cards and gift certificates. A minimum of 3,000 points is required when using PowerPay to redeem an item. Not all items are eligible for the PowerPay feature, Cash Back, Charity, all Apple® items and any items currently offered at 3,500 points or less. These exceptions are still available using the traditional, points-only option.
Any redemption using U.S. dollars must be made with a valid and billable major credit card at the time of transaction. If redemption of a particular item requires certain service/processing fees and/or shipping fees, the cardholder will only be able to pay for such fees using a valid and billable major credit card.
Once redemption is made using PowerPay, the Participant’s Point Bank will be reduced by the number of points used in that transaction and the applicable dollar amount will be deducted from the valid and billable major credit card provided. If a redemption is made and such item is discontinued or otherwise no longer available and a comparable item of equal or greater value cannot be provided, the applicable cardholder will be notified that such redemption has been canceled and, if U.S. dollars were used for the redemption, such U.S. dollars will be refunded to the cardholder in the form of a credit to the credit card originally provided for the redemption.
Merchandise Redemption Terms and Conditions
Merchandise may be redeemed with points earned through the Program or using PowerPay. The rewards are available for redemption by Program participant(s) who have the necessary number of points to place an order. The Rewards Center will verify the number of points required at the time of order.
All items are subject to availability. Merchandise delivery is typically two to four weeks after points redemption, unless an item is on backorder. All substitutions offered at the time of redemption will be of equal or greater value. All points are deducted at the time of order. Returns are only accepted for merchandise that is damaged, defective or shipped in error. Returns will be honored for equal exchanges - no Reward Points credit will be issued. The manufacturer’s warranty, if any, applies to all items offered. The Rewards Center reserves the right to modify or cancel the Program without prior notification. Items redeemed may be shipped only within the 48 contiguous United States. Only standard shipping is available. Express delivery is not available. The shipping address must include a street address; APO, FPO, and PO Box addresses are not accepted. All redemptions are final.
Gift Card, Gift Certificate and eCert Redemption Terms and Conditions
Gift cards, gift certificates and eCerts may be redeemed with points earned through the Program or using PowerPay. The complete variety of gift certificate/gift card/eCert rewards and the number of points required to obtain each reward is described in the Program rewards schedule. The participant must visit the Program’s website at DeltaCommunityCU.com/Rewards or call the Rewards Center at 800-405-4178 to redeem points and receive rewards. Redemptions are subject to point availability and other requirements contained in these Terms and Conditions. The Rewards Center strives to issue a gift certificate/gift card within 7-10 business days of the participant’s request. At the time of the gift certificate/gift card/eCert redemption, the Rewards Center will reduce the points total by the number of points used to obtain the reward(s). Gift certificate/gift card rewards will be mailed only to the address on the participant’s account. Gift certificates/gift cards/eCerts will not be personalized, and are transferable and may be redeemed by any person. Gift certificates/gift cards/eCerts must be presented to participating merchant partner for use. eCerts are electronic gift certificates and are delivered to your email address on file. Delivery is generally 24 — 48 hours after redemption.
A gift certificate/gift card/eCert may only be used once. Mechanical reproductions, copies or facsimiles of gift certificates/gift cards/eCerts will not be accepted. Additional terms and conditions appearing on the gift certificate/gift cards/eCerts are to be interpreted in accordance with, and are incorporated into these Terms and Conditions. Questions as to conflicts in terms and conditions will be decided at the sole discretion of Delta Community. Gift certificates/gift cards/eCerts are not exchangeable, refundable or redeemable for cash and cannot be replaced if lost or stolen. There are no refunds, exchanges, replacements or conversions for currency, credit, other points or rewards for no-shows or unused portions of rewards. Best efforts will be made to ensure that the gift certificate/gift card/eCert is received in a timely manner.
Delta Community, Rewards Center and partners are not responsible for rewards or correspondence lost or delayed due to U.S. Mail delivery. All redemptions are final.
General Travel Information
A government issued picture ID is required for all domestic travel. Additional identification such as a Passport, Visa and certain health requirements may be required for travel outside the United States. For foreign entry requirements, go to www.travel.state.gov/travel or contact the embassy/consulate of the country to which you are travelling, to determine entry documentation and other requirements, such as immunizations that you must satisfy, including return entry into the United States. It is your responsibility to obtain proper travel identification and satisfy all requirements for the destination. Carriers cannot board any passenger who fails to carry required documents. Passenger identification must match the name on the reservation or ticket(s). Some carriers may require you to show the credit card used as payment for your ticket(s).
Minors under the age of 18 who are traveling with only one parent may be required to have additional documentation. Please contact your airline or the embassy/consulate of the country to which you are traveling for additional information.
Travel Services has no special knowledge regarding the suitability for disabled persons for any travel itinerary. Travel Services also has no special knowledge regarding unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel.
For information concerning possible dangers at international destinations, we recommend contacting the Travel Advisory Section of the U.S. State Department at 202-647-5225.
For medical information, we recommend contacting the Centers for Disease Control at 404-332-4559. For foreign health requirements and dangers, go to http://wwwn.cdc.gov/travel.
Travel reservations are subject to the rules of each Supplier on your itinerary. The information and descriptions given about the Suppliers are believed to be accurate, but Travel Services makes no warranty or representation regarding the information and descriptions.
The passenger’s ticket(s), when issued, shall constitute the sole contract between the Supplier and the purchaser and/or passenger. Travel Services shall have no responsibility for any credit or voucher issued by any Supplier, and any questions or issues you may have with respect to such credit or voucher must be addressed directly with the Supplier.
Special requests made to a Supplier are on a request only basis and cannot be guaranteed. Fees, taxes and charges may apply, depending on the service request.
Upgrades are not permitted on certain itineraries. Please check with the Supplier directly.
Supplier policies are subject to change at any time without notice.
Travel Services is not responsible for any lost or damaged luggage.
Certain rate types do not permit credit for airline frequent flyer programs or car or hotel loyalty programs.
Travel protection insurance is available for purchase for most travel itineraries.
Baggage policies and fees vary by Supplier. Please check with the Supplier for baggage charges, size limitations, weight and other restrictions. A complete list of air carriers and their fees can be found at www.tripcharges.com/baggagefees.asp.
Government imposed departure or entry taxes may not be included in ticket taxes. Passengers should be prepared to pay these taxes in cash on location.
Supplier Taxes and Fees
In connection with facilitating your transaction, the charge to your debit or credit card will include a charge for taxes and fees. This charge includes an estimated amount to recover the amount paid to the Supplier in connection with your reservation for taxes owed by the Supplier including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value-added tax and/or other similar taxes. In certain locations, the tax amount may also include government imposed service fees or other fees required by law to be collected by the Supplier but not paid directly to the taxing authorities. The amount paid to the Supplier for taxes in connection with your reservation may vary from the amount estimated and included your charges, but the total amount you pay will not vary from the amount quoted. The balance of the charge for taxes and fees is a fee retained as part of the compensation for services and to cover the costs of your reservation, including, for example, customer service costs. The charge for taxes and fees varies based on a number of factors including, without limitation, the amount paid to the Supplier, the location of the Supplier and your destination.
Travel Services is not the vendor collecting and remitting taxes to taxing authorities. Suppliers include all applicable taxes in the amount billed to Travel Services, and Travel Services pays all such taxes directly to the Suppliers. Travel Services is not a co-vendor associated with any Supplier. Taxability, the tax rate and the type of applicable taxes vary by location.
For transactions involving Suppliers located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a tax that Travel Services is required to collect and remit to the jurisdiction owed on amounts retained as compensation for services.
Travel Services is unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers utilizing our services to book Canadian accommodations.
Airline Terms and Conditions
There are no booking fees when booking online using the online travel center.
Airline tickets are NON-REFUNDABLE and NON-CHANGEABLE unless permitted by the terms of the fare and are subject to airline rules, airline penalties between $0 and $200 per ticket and fare difference charges.
Additional costs, fees and taxes are your sole responsibility and may include, without limitation, fees for shipping and handling, change or cancellation to the itinerary, a fare increase resulting from a change and baggage charges.
Unused tickets contain no value if not canceled prior to scheduled departure date.
Tickets may not be reassigned or transferred to a different passenger or airline.
Flight schedules are subject to change. We are not responsible for any schedule change(s) or notifying you of such change(s); please reconfirm your reservations with each airline at least 48 hours prior to departure for domestic flights and at least 72 hours prior to departure for international flights. Reconfirmation of flights is mandatory when returning from Canada, Mexico, Hawaii and all international destinations.
Failure to use any reservations may result in automatic cancellation of all continuing and return reservations. You must advise your carrier if your travel plans change en route.
Check with each airline regarding its specific boarding and check-in requirements.
Turboprop aircraft may exist on your itinerary. Airlines reserve the right to change aircraft equipment without notice to the booking travel agency or the consumer.
Please review your itinerary, as code-share flights may exist. If a code-share flight exists in your itinerary, passengers must check in with the operating airline on the day of departure.
All tickets will be issued at time of booking as e-tickets, unless e-tickets are unavailable due to airline restrictions. If an e-ticket is unavailable, you will be charged a minimum of $14.95 for shipping and handling. All paper tickets will be shipped within 48 hours.
Advance seat assignments, if available and allowed by airline, are not guaranteed. Please inquire with the airline about your boarding pass(es).
If your ticket(s) is lost, stolen, or destroyed, contact us immediately for details on how to process your claim. Until any permitted refund or credit is completed by the issuing carrier, you remain legally responsible for payment, in full, of the lost, stolen or destroyed ticket(s).
Hotel Terms and Conditions
Cancellations or modifications received at any time may be subject to the applicable Supplier fee. Such fee will appear on your monthly card statement as “Trip Charges”. Hotel cancellations received within five (5) days of check-in date will be subject to a Supplier cancellation fee equal to the charge for a one-night stay, including taxes and other applicable fees.
No shows are non-refundable and will result in a total forfeiture of any payments made and points used by you in connection with the reservation, without credit due.
Early check-out from a hotel is not subject to a refund.
Contact Travel Services via the number listed on your itinerary for all cancellation or modification requests. Cancellations or modifications handled by the property directly may result in additional fees. If you cancel hotel reservations, retain your cancellation number so you will not be held responsible for cancellation charges.
Policies for children vary by property. Please contact the property directly to learn whether child benefits are offered and whether there are child restrictions.
Hotel reservations include room and applicable taxes only. Any additional hotel charges, such as resort fees and hotel energy surcharges, and any charges for incidentals that you incur are not included in your reservation rate and must be paid directly to the hotel. Incidental charges may include but are not limited to parking fees, babysitting, room service, telephone fees, internet usage fees, in-room movies, mini-bar charges and gratuities.
Due to hotel Supplier policies applicable to our preferred rates, your name may not be provided to the hotel property until 24 hours prior to your arrival. Please contact Travel Services directly for any special requests.
The hotel may require a major credit card, in the name of one of the guests or a cash deposit upon check-in.
Reservations do not include services not specified in the reservation confirmation.
A reasonable attempt will be made to notify guests of hotel renovation or refurbishment if Travel Services knows of the same; however, Travel Services shall not be liable for any failure to provide such notification or for damages that may result from renovation or refurbishment.
Car Rental Terms and Conditions
Cancellations or modifications received at any time may be subject to the applicable Supplier fee. Such fee will appear on your monthly card statement as “Trip Charges”.
Car cancellations received within two (2) days of pick-up date will be subject to a Supplier cancellation fee equal to the charge for a one-day rental, if applicable.
No shows are non-refundable and will result in a total forfeiture of any payments made and points used by you in connection with the reservation, without credit due.
The early return of car rentals is not eligible for a refund.
Cancellation fees, rental terms and any additional taxes, fees and surcharges are subject to change without notice, may vary by location and may be charged to the customer at pick-up.
Rental rates are based on 24 hour periods and may be subject to additional fees depending on time of return, including but not limited to hourly rental charges, which will be billed directly to you by the car rental company. International car rentals may require a three-day minimum rental. Any international rentals less than three (3) days may be charged the three-day rental rate.
Redemption and advance purchase rental rates include unlimited mileage, taxes and fees. Local taxes and fees may not be included and will be assessed by the car rental location directly. For reservation-only or courtesy hold rentals, rates are subject to taxes and fees as set forth in the policy of the applicable car rental company and may vary by rental car company. Charges are billed directly by the car rental company and are subject to change.
Charges for optional services, such as insurance waivers, fuel, additional or underage drivers and special equipment charges, are not included in your rental and must be paid directly to the car rental company.
Geographic and cross border restrictions may apply.
Renters in the U.S. must be at least 25 years of age and have a valid driver’s license, major credit card and some Suppliers require a good driving record. Outside the U.S. minimum age requirement may vary. Suppliers reserve the right to deny car rentals for any reason, including past driving records.
One way rentals are not permitted on this Site.
Car rental redemptions may not be available for all locations and destinations.
Local renters and renters driving out of state/country may be subject to additional restrictions.
Please contact your insurance company if you are unsure whether to accept rental-car company insurance. We may be able to obtain Collision Damage Protection (CDP) coverage for you prior to departure. Car insurance is not available in Ireland, Jamaica, Costa Rica and Mexico.
Activity Terms and Conditions
Theater tickets, theme-park passes and select sightseeing tours are non-refundable once booked. All other activities cancelled or modified more than three (3) days prior to activity date may be subject to applicable Supplier fees which will appear on your monthly card statement as “Trip Charges”. All other activities cancelled within three (3) days of activity date are non-refundable. No-shows are non-refundable.
Supplier reserves the right to change, cancel, or modify the date, length, or any inclusions of the activity booked without notice. You should reconfirm the activity booked at least 72 hours prior to the activity date.
Cruise Terms and Conditions
Cruise only packages do not include ground transfers. Not all air/sea packages include ground transfers.
You may purchase and arrange your own transportation in connection with cruise travel, or you may purchase or arrange your transportation through the cruise line Supplier. Travel Services and its Suppliers will not be liable for any cancellation, trip interruption, difficulties with connecting flights, delay or costs caused by transportation not arranged or purchased through the Supplier; however, the Supplier may be responsible for cancellation, trip interruption, difficulties with connecting flights, delay or costs caused by transportation arranged or purchased through the Supplier. Travel Services has no control over air arrangements recommended by cruise Suppliers including flight schedules, airlines selected or whether your flight will be non-stop. Customer Service can assist you with deviations from the Supplier air/sea package but cannot guarantee that the supplier will honor your request. Some Suppliers will not allow air deviations under any circumstances.
It is your responsibility to make sure that deposits and final payments are made by the Supplier’s due date. Until payments are confirmed by the Supplier, price, cabin, and availability are subject to change and cancellation.
You have the option to purchase vacation protection insurance before taking a cruise. If you choose to decline any vacation protection insurance offered through the Supplier on behalf of a travel insurance provider, you will assume all risk of recovery of your costs, and Customer Service will be unable to assist you. Refunds are subject to the policies of the individual travel insurance provider.
Cruise and Tour cancellations received at any time will be subject to applicable Supplier fees.
Travel Insurance Terms and Conditions
Travel Guard is a third party insurer and has no direct affiliation with Travel Services or Delta Community. Travel insurance is provided in conjunction with Trilegiant Insurance Services, Inc., an affiliate of Travel Services.
If travel insurance was purchased, you will receive an email confirmation, including your policy number and specific details of your policy, within 24 hours of your purchase. Please review your policy details immediately upon receipt for important coverage information.
Travel Insurance will not cover any cancellation fees or standard penalties if your reservation is cancelled because your credit card is declined.
Travel Services acts only as an agent for the passenger in regards to travel and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be caused due to a defect in any vehicle, acts of God, war, riots or by any company or person involved in conveying the passenger or in carrying out travel arrangements.
Travel Services reserves the right to make minor adjustments in the passenger’s travel itinerary and to cancel any trip prior to departure. In the event of trip cancellation, a full refund will constitute a full settlement of all liability. The issuance of vouchers or tickets shall be deemed to be your consent to the above terms. The passenger’s ticket(s), when issued, shall constitute the sole contract between the Supplier and the purchaser and/or passenger, and Travel Services shall have no liability for any actions or omissions of the Supplier. In addition, Travel Services shall have no responsibility for any credit or voucher issued by any Supplier and any questions or issues you may have with respect to such credit or voucher must be addressed directly with the airline.
All rates published in any venue are based on exchange rates and tariffs and are subject to change. All taxes, gratuities and porterage charges are subject to deletions, additions or changes without notice. These items are not under the control of Travel Services, since changes in government regulations and labor agreements cannot always be anticipated. Travel Services is not responsible for any changes initiated by the passenger after departure.
THE INFORMATION, PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. TRAVEL SERVICES AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO, THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL PRODUCTS DISPLAYED (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS ARE INTENDED AS ONLY GENERAL GUIDELINES, AND TRAVEL SERVICES AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS.
TRAVEL SERVICES, ITS AFFILIATES AND THE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS AND SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE, AND THE INCLUSION OF ANY PRODUCTS OR SERVICES ON THIS SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY TRAVEL SERVICES OR ITS AFFILIATES. ALL SUCH INFORMATION, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TRAVEL SERVICES, ITS AFFILIATES AND THE SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.
THE SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF TRAVEL SERVICES OR ITS AFFILIATES. TRAVEL SERVICES AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.
TRAVEL SERVICES AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSE BEYOND THEIR DIRECT CONTROL, AND THEY SHALL HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, REROUTING OR ACTS OF ANY GOVERNMENT OR OTHER AUTHORITY. IN NO EVENT SHALL TRAVEL SERVICES, ITS AFFILIATES AND THE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS SITE OR ANY INFORMATION, PRODUCTS AND SERVICES OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF TRAVEL SERVICES, ITS AFFILIATES AND/OR THE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SELLER OF TRAVEL INFORMATION
Travel services are provided by Loyalty Travel Agency LLC, who acts only as an agent. State Seller of Travel registration numbers for Loyalty Travel Agency LLC are: California 2097389-50 (registration as a seller of travel does not constitute approval by California. Loyalty Travel Agency LLC is not a participant in the Travel Consumer Restitution Fund); Florida ST38239; Hawaii TAR-6750, Iowa 987; and State of Washington 602 868 200.
Airline Ticket Redemption Terms & Conditions
AnyAir allows you to use a combination of points and dollars toward the purchase of an airline ticket on any airline carrier that can be booked through the Global Distribution System. Each Airline Travel point redeemed equals 1 cent toward the purchase price with a minimum of 10,000 points, or $100 toward the purchase price of the selected itinerary. There are no blackout dates or minimum night stay requirements on tickets. "Any airline" is defined as domestic or international airlines whose schedules, fares and availability are displayed or published in an airline industry Global Distribution System such as Apollo. Tickets cannot be booked more than ten (10) months in advance. We strive to obtain tickets from the air carrier you prefer, but reserve the right to decline to obtain tickets from carriers with unreliable service records. Tickets on some carriers may not be available from time to time and due to government regulations and federal law, tickets to some destinations may not be available. You are responsible for paying any government-imposed security fees and airline fuel surcharges or other fees. If the cost of the airline ticket is more than the value for the amount of points you want to redeem, you will have the option of paying the difference with any major credit or debit card. Tickets may be purchased in your name or the name of any other individual you designate; however, points must be redeemed by the Primary Participant or an authorized user on the account. Tickets will be sent to the Primary Participant’s billing address on file at the time of redemption. Points are fully redeemed when an airline ticket is issued and a ticket is generated through the Global Distribution System. All tickets booked are governed by the fare rules and any other applicable airline restrictions. There are no exchanges or refunds if you fail to make a flight unless otherwise provided by the fare rules of the carrier from which the tickets are purchased. Any change to your flight itinerary is subject to the fare rules of your ticket and the airline’s terms and conditions, including any applicable change fees. Additional costs for overnight delivery of tickets or for delivery outside of the U.S. shall be at your expense and will be charged to the card used to complete the redemption. Lost, stolen, or otherwise destroyed tickets or documents are not reusable or replaceable. All redemptions are final.
Delta Community Credit Union and its third party providers are independent from any airline or other supplier of services. Neither Delta Community nor its third party providers maintains any control over the personnel, equipment or operations of any airline or other supplier of services. The passage contract in use by the airlines and other carriers will constitute the sole contract between you/your travel companions and the carriers. The responsibility of any Travel Rewards Supplier to you/your travel companion is limited to the Travel Rewards Supplier’s contractual and statutory liability as a common carrier. Delta Community Credit Union and its third party providers assume no responsibility for, and will not be liable for, any financial loss, personal injury, property loss or damage, other loss, accident, delay, inconvenience or irregularity which you and/or your guest may suffer by reason of any act, default, non-performance or wrongful, careless, negligent or unauthorized act or omission of any Reward Supplier, its employees or any third party.
Please note the following travel recommendations:
- Contact the carrier 24 hours prior to your departure to confirm your itinerary.
- Refer to your carrier’s website or reservation number to determine how much in advance you can or should check in for your flight(s). This recommended time frame might vary based on season or security requirements enforced at the time of travel.
- Photo ID is required at check-in for all flights. A passport is required for all international travel (other documentation may be used instead). Most countries require a minimum of six months validity on your passport to travel. Ensure the names of travelers provided at time of booking meet the requirements of the TSA’s Secure Flight Program.
Delta Community’s Reward Points Program does not guarantee the availability of any flight on any airline or seats on any such flight. Delta Community’s Reward Points Program does not endorse, guarantee or warrant the goods and services offered by any airline. Tickets are subject to the applicable airline rules and restrictions.