How far back will the transaction history go? Can I print my online transaction history?
Transaction history information from your My Accounts page will be accessible for approximately 6 months. Around the last week of each month, the system will remove the older history. Refer to your past Online Statements or paper statements to view older history. Learn how to sign up for Online Statements.
To print your online transaction history, choose the Print button just above your transactions on the right. This will open another web page and allow you to print your transactions on a full page.
You may access your transaction history by following the steps below.
- From within Online Banking, select the Show More in the My Accounts page. Show More provides the last five days of History.
- Choose the View Account History link at the bottom right for additional account history.
- The next screen is the Account History screen.
- From the Date field in the Filters option, choose history for the last 10 days, 30 days, 60 days, 90 days or enter a custom date range.
- In the Search field, enter a key word or check number to locate a specific transaction or check.
- The export and print functions are located in the top right of your transaction history.
- Print transactions by selecting Print.
- Select Export to export transactions to an Excel, OFX, Quicken, or QuickBooks program.
- Quickly change the account by selecting the Switch Account link provided below the Account Type/Number heading.
When viewing the transaction of my last deposit, the itemized deposit items do not add up to the total amount I deposited. Where is my deposited cash amount displayed?
When a combination of checks and cash are deposited in a single transaction individual checks will now display in the transaction history within the Online Banking history page. The cash amount may be verified by subtracting the individual check amounts from the total deposit.
This feature will not apply to Commercial Deposit bulk transactions and will not appear on your monthly statements.
How can I capture my account details without the transaction information?
The current version of Online Banking now provides copy icons within the Account Details windowpane.
The icon appears to the right of the Account ID, Routing Number and ACH Number. You can click the on the paper image and paste it to your relevant forms, as needed.
