· Phone Calls

Spoofed Phone Calls Claim Fraudulent Activity and Ask for Sensitive Personal Information

Delta Community has been made aware of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. In these instances, the phone number they are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number. The caller states that there has been a fraudulent charge on the member’s account and asks the member to confirm his or her identity. Delta Community actively monitors and alerts members for potential fraudulent activity on their accounts, but please be aware that we will never ask you to provide your ATM, Debit Card or telephone access (IVR) PIN. If you suspect an incoming call is fraudulent or spoofed, please hang up and call our Member Care Center at 404-715-4725 or toll-free at 800-544-3328 for assistance.