Card Management

Self-Service Tools to Better Manage Your Credit and Debit Cards

Delta Community’s Card Management tools put you in control. This self-service tool allows you to set card alerts, lock and unlock cards, notify Delta Community of upcoming travel, cancel a lost or stolen card and more. You can now conveniently manage your cards in our Mobile App or Online Banking.

Woman looking at the Delta Community Mobile App on her phone

Benefits of Card Management

Our Card Management tools allow you to easily:

Place limits on everyday spending
Set travel alerts
Cancel a card
Report a damaged card and request a new one
Temporarily lock access to your cards

To get started, log in to your account and select Card Management under the Additional Services menu in Online Banking or under More in our Mobile App.

Frequently Asked Questions

Log in to your account and choose Card Management under More in our Mobile App or under Additional Services in Online Banking.

Alerts can be set for all transactions, any transactions over a specified amount, transactions of any amount made at a select list of merchant types, and any transaction that is declined based on a control you set.

A “per transaction” limit can be set that applies to any transaction, and/or limits can be set for specific transaction categories (such as ATM, in-store, or international). Both are subject to maximum daily card limits set by Delta Community.

No, there’s no need to call. Your updates are recorded in real-time and will automatically take effect on the days you are traveling.

Yes, if you set a notification once you have begun your trip, it will be applied immediately for the days you outline.

If you have any purchases declined, you may receive a call from Visa^® Fraud Prevention Services. If this doesn’t happen, contact the Member Care Center at 800-544-3328 and we will work to resolve the issue as soon as possible.

Yes, you can set travel notifications for your Debit and Credit Cards together or separately.

Yes. Log in to your account and choose Card Management under More in our Mobile App or under Additional Services in Online Banking.

If a card is set to Lock, all transactions are blocked except for:

Recurring transactions, such as subscriptions, utility bills or other automatic payments already set up
Installment loans
Purchase returns
Funds received by Original Credit Transactions (OCT)

Card Management

Self-Service Tools to Better Manage Your Credit and Debit Cards

Benefits of Card Management

Frequently Asked Questions

Where do I go to access the Card Management tools?

What type of alerts can I set?

What type of limits can I place on everyday spending?

Will I need to call the Member Care Center or my local branch after I make a travel notification using Online Banking or the Mobile App?

Can I make a travel notification after my travel dates begin?

What should I do if I forgot to make a travel notification and my charges are being declined?

Are travel notifications available for both Debit and Credit Cards?

If I lose my card, can I lock access to it through this tool?

If I lock a card, are all transactions blocked?

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EHL

Equal Housing Lender

NCUA

National Credit Union Administration, a U.S. Government Agency