Knowledge Base Article

Visa Roadside Assistance Program

Does Delta Community offer Roadside Assistance with the Consumer Visa Credit Card?

Roadside Dispatch is offered on all Delta Community Consumer Visa credit cardholders for vehicle-related emergencies. The service arranges to dispatch a reliable tow operator or locksmith to Visa cardholders. All rates are pre-negotiated and conveniently billed to the covered cardholder's Delta Community Visa card. No membership is required. Card holders are automatically enrolled and only charged upon usage. When assistance is needed, call toll-free at 1-800-VISA-TOW (1-800-847-2869).

  • No membership or pre-enrollment is required
  • No annual dues
  • No limit on usage
  • Easy to use

For $69.95 per service call, the program provides

  • Standard towing up to five miles included1
  • Tire changing (must have good, inflated spare)
  • Jump starting
  • Lockout service (no key replacement)
  • Fuel delivery (up to five gallons; cost of fuel not included)
  • Standard winching

1 Any vehicle with wheels is covered under the program as long as it is classified as “light duty.” “Light duty” vehicles are vehicles that weigh 10,000 lbs. or less. Vehicles that weigh more than 10,000 lbs. are considered “medium duty” or “heavy duty” and are NOT covered under this program.

Note: Customers must pay service provider for mileage over 5 miles. A secondary unit being towed behind is not included but can be accommodated for an additional fee. Standard Winching applies within 100 feet of paved or county maintained road only. Additional fees may apply for winching services under certain circumstances. Service call fees are subject to change at any time; however, callers will be notified of pricing prior to any service dispatch. This program may be discontinued at any time without prior notice. Program void where prohibited.

Additional Terms: Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services. Neither Visa nor Delta Community shall have any responsibility or liability in connection with the rendering of the service. Emergency roadside assistance and towing may not be available in areas not regularly traveled, nor in other "off road" areas not accessible by ordinary towing vehicles. Weather conditions, time of day and availability of service may affect assistance responses. Expectations for dispatch are set with the customer on every call, and an expected estimated time of arrival is provided to the customer regardless of their location; however, neither Visa nor Delta Community provides any assurances as to the ability of the service provider to meet such estimates. The cardholder is responsible for any roadside assistance or towing charges incurred by facilities responding to their request even if they are not with their vehicle or their vehicle is gone upon their arrival. Services provided by United States Auto Club, Motoring Division, Inc.