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Knowledge Base Article

Carvana

What is Carvana and what do they do?

Carvana operates as an online-only used car dealer that allows customers to shop, sell or trade-in cars through their website. Carvana offers several services for all autos:

  • Accident-free used cars that pass a 150-point certification process
  • High-definition, 360-degree virtual tours of every car
  • Driveway delivery or selection choices from their "Vehicle Vending Machine"
  • A 7 Day no questions asked money back guarantee

Does Carvana charge fees for their service?

Yes, there are administrative fees that will be added in to the price of the vehicle if you purchase it from Carvana. There are no fees to use the service until you decide to purchase the vehicle. These fees can vary slightly. They will be discussed with you by a Carvana representative at the time of the sale. Members can contact the Carvana Concierge team at 866-360-2170 for assistance with locating used vehicles and to make appointments to meet with a dedicated Carvana representative at a local branch or you can visit the Carvana website.

When will the next Car Sale be held?

At this time, no car sale event is scheduled. You may shop online for vehicles at Carvana or you can contact the Carvana Concierge team at 866-360-2170 for assistance with locating used vehicles and to make appointments to meet with a dedicated Carvana representative at a local branch.