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Knowledge Base Article

Mortgage Payoff Request

How can I request a payoff for a 1st or 2nd Mortgage?

You may obtain your Payoff Amount by submitting a request by fax to (770) 632-8829 or within Online Banking from Secure Email under Additional Services tab. Please provide the following information:

  • Account number or Loan number  
  • Estimated pay off date
  • Mailing address or fax number for Delta Community CU to return payoff statement
  • Signature, if submitting by fax 

You may also request a verbal payoff for your 1st or 2nd mortgage by calling Mortgage Servicing at (404) 677-4193.

How can my attorney request a payoff for my 1st or 2nd mortgage?

An attorney may request a Payoff Request by providing the following information in a written request:

  • Account number or Loan number  
  • Authorization from the member to release the information to their attorney
  • Estimated pay off date
  • Fax number for Delta Community CU to return payoff statement

Request may be sent via fax to: (770) 632-8829

Payoff statements may be expected within two (2) business days after receipt.

Can I use wired funds (transfers) to pay off my 1st or 2nd mortgage?

Wire transfer funds are not an acceptable form of payment to pay a 1st or 2nd mortgage loan in full. Acceptable forms of payment are:

  • Official Check
  • Money Order
  • Certified Check

Payoff checks should be mailed to:

Delta Community Credit Union
Mortgage Servicing Department
315 Highway 74 North
Peachtree City, GA 30269

Can I transfer money through Online Banking to pay off my 1st mortgage?

To pay off a mortgage utilizing funds that you have available in your Delta Community account, call Mortgage Servicing at (404) 677-4193 to complete the request by phone.