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Knowledge Base Article

Visa Card cash advance if ATM system is down

If I need to make a cash withdrawal using my Visa Card and the ATM system is down, do I have other options?

Yes, with a Visa Debit or Credit Card, you may do a 'manual' (face-to-face teller transaction) cash advance at any financial institution that has the Visa logo.

Visa Check Card: There is no fee for a 'manual' cash advance.

Visa Credit Card: Fees will apply. Learn more about fees and cash advances.