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Knowledge Base Article

Credit Report Questions

If I have a dispute about any incorrect information on my credit report, who do I contact?

There are several options available for submitting a credit dispute:

You may contact Delta Community Credit Union for assistance using the following methods:

  • You may submit your dispute by submitting a message within Online Banking from Secure Email under Additional Services,
    • By phone during business hours at 404-677-8626, option 5 or after hours at 800-544-3328,
    • Or in person at a local branch.
  • You may also submit the dispute to one of the three credit bureaus. The bureau will submit the dispute to Delta Community Credit Union, and we will research and validate the disputed item and file a response accordingly. You may file a dispute via the below websites.
    • Equifax P.O. Box 740241 Atlanta, Ga 30374-0241 1-800-685-1111
    • Experian P.O. Box 2103 Allen, TX 75013-2103 1-888-397-3742
    • Trans Union Corp P.O. Box 2000 Chester, PA 19022-2000 1-800-916-8800

The Balance Financial Fitness Program can provide a free and confidential credit report review. Delta Community Credit Union provides access to financial counseling and education through BALANCE.

For Identity Theft Protection, Members Insurance Advisors, LLC, a wholly owned subsidiary of Delta Community Credit Union can assist you with affordable services. Read more about enrollment and for more information on Premier and Basic coverage.