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Knowledge Base Article

Obtaining copy of Visa Debit Card or Credit Card Receipt

Can I order a copy of a Visa Credit Card or Visa Debit Card receipt?

Yes, you may request a copy of a Visa Credit Card or Debit Card receipt. However, if a PIN is used, we are unable to obtain a copy of the receipt. Also, if the transaction is older than 1 year, we will be unable to obtain a copy of the receipt. There is a $6 draft copy fee for this service. You can send your request to us within Online Banking from the Secure Email under Additional Services.