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Knowledge Base Article

Stopping a Visa transaction from posting

Can I prevent a Visa credit or debit card transaction from posting to my account?

Once an authorization is given, the transaction cannot be stopped. The electronic banking system does not allow a financial institution or individual to prevent a transaction from posting to an account.

If there is an error with the charge and it is not fraudulent, dispute the transaction by contacting the merchant directly. If the merchant is unable or unwilling to assist, read our instructions to dispute the transaction.