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Knowledge Base Article

Mobile Banking Security

Is Mobile Banking a secure method to use when reviewing Credit Union information and performing other account functionalities?

Protecting the privacy of our members' account information is always a top priority at Delta Community. Our Mobile Banking service requires account log in and authentication to ensure that unauthorized devices are not connected and to safeguard our members' accounts from fraudulent activities.

Are my mobile transactions secure?

Yes, Delta Community ensures the protection of our members' accounts. Our Mobile Banking service requires account log in and authentication to ensure that unauthorized devices are not connected and to safeguard our members' accounts from fraudulent activities.

Can someone intercept my Mobile Banking transactions?

It is highly unlikely and it would be very difficult for someone to intercept Mobile Banking transactions. To protect our members' accounts, the Credit Union restricts high risk transactions through Mobile Banking.

Will my account information reside on my phone?

No, the Mobile Banking service only allows you to access your account through a safe and secure wireless transmission; your credit union account information is not stored on your mobile phone.

What if my phone is lost or stolen?

If your mobile device has been lost or stolen; protect your account information by logging into Online Banking on a non-mobile computer and change your username.

Can I safely recycle or discard my phone if it has the Delta Community Mobile Banking application on it?

Yes, you can safely discard or recycle your phone at any time; even if the Credit Union's mobile application has been downloaded to the device. No personal banking information is stored on your device.