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Knowledge Base Article

ATM Fraud

I am seeing ATM transactions on my account that are fraudulent. Do I need to file a police report?

You may block your card within Online Banking by selecting Card Management under the Additional Services tab. You can also order a replacement card here.

To report the fraudulent charges, contact Delta Community CU as soon as possible at 1-800-544-3328 or 404-715-4725 to block the card and obtain the paperwork that is needed for reporting the unauthorized activity. The fraud analyst will determine if you need to obtain a police report after reviewing your paperwork.