Loss Mitigation

Our loss mitigation team provides assistance to members experiencing financial difficulties who are unable to make timely mortgage payments. For assistance, contact us today.


Phone Numbers:
404-677-8784 (option 2)
866-963-7811 (option 2)

Mailing Address:
Delta Community Credit Union
Mortgage Servicing Department- Loss Mitigation
P.O. Box 4029
Peachtree City, GA 30269

Fax Number:
Loss Mitigation: 404-677-4833

Hours of Operation:
Monday to Friday 8:00 a.m. to 5:00 p.m. ET

Error Resolution/Requests for Information:

All written Error Resolution notifications or Requests for Information must be sent the address below:
Delta Community Credit Union
Mortgage Servicing Department
P.O. Box 4029
Peachtree City, GA 30269

Housing Counselor Information

If you would like counseling or assistance, a list of homeownership counselors or counseling organizations in your area can be found at consumerfinance.gov/mortgagehelp/ or you may call the U.S. Department of Housing and Urban Development (HUD) at 800-569-4287.

Mortgage Payment Assistance

Instructions for Requesting Mortgage Payment Assistance (PDF)

Help for Those Impacted by Recent Hurricanes

If you're a Delta Community member impacted by recent hurricanes, Delta Community is committed to working with you during this difficult situation. Our primary goal is to allow you time to focus on staying safe and taking care of yourself and your family. If you have questions or need to speak with one of our representatives, please contact Mortgage Servicing at 404-677-8784 or email us at MtgServicing@DeltaCommunityCU.com.