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Security

Delta community takes measures to protect you from fraud

Delta Community knows how important your personal and financial information is to you. That’s why we take as many measures as possible to protect you from fraud and to give you the peace of mind you deserve. Be sure to look over the articles below to keep your finances on the safe side.

Online Security Starts with Strong Passwords and Usernames

by Delta Community

Security is one of our most important goals at Delta Community, and we maintain a range of different measures that protect members’ online accounts. To safeguard accounts even further, we encourage our members to thoughtfully create unique usernames and passwords that follow recommended guidelines for strength.

Spoofed Phone Calls Claim Fraudulent Activity and Ask for Sensitive Personal Information

by Delta Community

Delta Community has been made aware of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. In these instances, the phone number they are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number. The caller states that there has been a fraudulent charge on the member’s account and asks the member to confirm his or her identity.

Fraudulent Email: Technical Error Detected

by Delta Community

Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, "Account Alert: Technical Error Detected!" and it is being sent from an email address pretending to be associated with Delta Community Credit Union.

Statement on Facebook’s Reported Interest in Data Partnership with Banks

by Delta Community

Delta Community is aware of the Wall Street Journal article and other stories about Facebook’s interest in partnering with banks to receive transactional data if the consumer requests and approves the release of such information through an opt-in process. We have not been approached by Facebook and have no plans to participate in the offering they’re still conceptualizing. Also, under our strict privacy policy, the Credit Union would never share information without our members’ direct consent.

Fraudulent Text Messages Claim Server Upgrade and Account Accessed from Unknown Browser

by Delta Community

Delta Community has been made aware of two separate fraudulent text message scams (SMSishing scams) being sent to some members under the name of the Credit Union. The messages say either members’ Delta Community “account was accessed from an unknown browser” or Delta Community Credit Union is “undergoing server upgrade” and that the member must click on a malicious phishing link to resolve the problem.

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