What is required to complete a car loan once I find the one I want to buy?

• A sales contract listing Delta Community as lien holder.
• Bill of Sale signed by all parties
• A 10 day payoff letter with a copy of the front of the title (this could be a refinance or purchase from an individual who has the automobile financed).
• A copy of the front / back clear title (this could be borrowing against their own vehicle or purchasing from an individual).
• Verification of full coverage insurance with Delta Community listed as the lien holder with a maximum deductible amount of $1,000.00

How do I apply for a loan or to refinance a loan from a different lender?

To be eligible to apply for a loan, you must be a primary member of the credit union. Joint owners must obtain their own account before applying for a loan. Membership can be applied for online.

The fastest way to apply for a loan is online. Log into your Online Banking account choose Apply for a loan or credit card under the Loans tab. You may be preapproved within seconds.

You can also speak to a representative at 1-800-544-3328 or apply at any Delta Community branch office.

Do I need additional accident insurance when renting a car with my Delta Community Visa?

All cars rented with your Delta Community Visa Credit Card automatically have Auto Rental Collision Damage Waiver (ARCDW) coverage as secondary, as long as you decline the collision coverage at the time of rental from the car rental company. The ARCDW coverage reimburses cardholders for the repair or replacement of a damaged rental vehicle due to collision, theft, or other physical damages up to the actual cash value of most rental cars. The program covers rentals up to 15 days within the United States and 31 days outside the United States.

• The ARCDW is supplemental/secondary and will only cover loss in excess of any other insurance coverage(s) available from the cardholder.
• The ARCDW coverage is supplemental/secondary if a cardholder rents a vehicle within their country of residence.
• The ARCDW coverage is primary if a cardholder rents a vehicle outside their country of residence.
• Theft or damage from car rental transactions that originates in Israel, Jamaica, the Republic of Ireland or Northern Ireland are not covered.

A claim should be filed under the Auto Rental Collision Damage Waiver (ARCDW) only when you have filed with any personal insurance policy you have available.

For more details and claim information go to www.Visa.com/eclaims, call 866-390-9735 or email at eclaimsline@eclaimsline.com

*The Primary Loss Damage Waiver (LDW) coverage is no longer available.

Who is responsible for applying for the title on my car loan?

If you purchased your vehicle through a dealer, the dealer should apply for the title with Delta Community listed as lien holder, unless you live in a different state than where you purchased the car; then you are responsible for the title application through your local Tag Office. Be sure to list Delta Community as lien holder.

If you live in Georgia and you purchased your vehicle from an individual, you are responsible for the title application through your local Tag Office. Be sure to list Delta Community as lien holder. Effective March 1, 2013, the State of Georgia assesses a Tag Ad Valorem Tax (TAVT) based on the fair market value of the vehicle you are purchasing when you file your title and apply for your tag. This will be assessed in lieu of your annual Ad Valorem fee usually paid when your tag is renewed annually. The State of Georgia requires this filing to occur within 30 days of the purchase of your vehicle. You may incur additional penalties from the State of Georgia for failure to meet this requirement. If you are refinancing from another institution or you are using your vehicle as collateral to secure a loan and you have the title, Delta Community will apply for the title on your behalf. You will need to provide to Delta Community proof of county residence if it differs from that listed on your driver's license. Proof can be in the form of a tax bill, electric bill or water bill.

If you live outside of Georgia (other than NY) and you purchased your vehicle from an individual or you are using your vehicle as collateral or refinancing from another institution, you are responsible for the title application. Take the title to your local Department of Motor Vehicles or tag office and apply for the title in your name and have Delta Community listed as lien holder. After completing this, fax a copy of your title receipt showing Delta Community as lien holder to 404-677-4809.

A list of State Lien Codes/service codes is available.

Please use the following information to have Delta Community registered as lien holder:

Delta Community Credit Union
PO Box 20541
Atlanta, GA 30320-2541

If I am purchasing vehicle from a private seller and the seller has a loan on the vehicle, but lives in a state where they have electronic titles, which documents does the credit union need?

In a state with electronic titles, the owner would go to the DMV/Tag Office and receive a print out or “gratis” listing all of the pertinent title info (owners, VIN, lien-holder, etc.) Of course the 10 day pay off letter would still be obtained from the finance company.

I am a member of Delta Community and would like to apply for a car loan and have my mother on the title with me. Is this okay?

Any family member who is eligible for membership (mother, father, etc.) can be on the title with you. The primary member is responsible for the loan; so the primary member's name must appear on the title too.

When purchasing a special order car, when should I apply for a car loan?

A pre-approval is valid for 30 days; however, if the vehicle has not arrived during that 30 day period, you can submit a copy of the special order to Delta Community, and we may extend the pre-approval up to an additional 30 days. If needed, you may submit a request for extension in person at a Delta Community branch, fax to 404-677-4807 or send a Secure Email from within Online Banking under the Additional Services tab.