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Security

Delta community takes measures to protect you from fraud

Delta Community knows how important your personal and financial information is to you. That’s why we take as many measures as possible to protect you from fraud and to give you the peace of mind you deserve. Be sure to look over the articles below to keep your finances on the safe side.

Don’t Let Fraudsters Smish and Vish You—Confirm Who’s Calling or Texting

by Delta Community

Delta Community will never ask you for a password or PIN by email, text or phone call. If someone tries to get that from you, hang up immediately and contact our Member Care Center via our toll-free number at 800-544-3328 or locally at 404-715-4725.

Fraudulent Text Messages Include Malicious Link

by Delta Community

Delta Community has been made aware of a fraudulent text message scam (SMSishing scams) under the name of the Credit Union. The message reads that Delta Community has posted a secure message for the recipient to review their account information and includes a link to resolve the problem. This malicious link takes the user to a spoofed website and encourages the recipient to enter their personal information.

Online Security Starts with Strong Passwords and Usernames

by Delta Community

Security is one of our most important goals at Delta Community, and we maintain a range of different measures that protect members’ online accounts. To safeguard accounts even further, we encourage our members to thoughtfully create unique usernames and passwords that follow recommended guidelines for strength.

Spoofed Phone Calls Claim Fraudulent Activity and Ask for Sensitive Personal Information

by Delta Community

Delta Community has been made aware of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. In these instances, the phone number they are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number. The caller states that there has been a fraudulent charge on the member’s account and asks the member to confirm his or her identity.

Fraudulent Email: Technical Error Detected

by Delta Community

Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, "Account Alert: Technical Error Detected!" and it is being sent from an email address pretending to be associated with Delta Community Credit Union.

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