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Security

Delta community takes measures to protect you from fraud

Delta Community knows how important your personal and financial information is to you. That’s why we take as many measures as possible to protect you from fraud and to give you the peace of mind you deserve. Be sure to look over the articles below to keep your finances on the safe side.

Don’t Get Spoofed by a Fake Call That’s Not from Delta Community

by Delta Community

Recently Delta Community has learned of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. When this happens, the phone number the scammers are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number but is fake. The caller tells the member that there has been a specific, fraudulent charge on the member's account and asks the member to confirm his or her identity. Please remember that Delta Community will never call, text, or email you to ask for your checking, savings or investment account, ATM, debit or credit card password, or your telephone access (IVR) PIN.

Be Careful During Holiday Shopping!

by Delta Community

Fraudsters, scammers, and thieves exploit the holidays. Be careful during your shopping in stores or online.

Beware of Fake Delta Community Checks Circulating

by Delta Community

Be careful and don't become a victim of check fraud. Recently, Delta Community Credit Union has identified and stopped several fraudulent Delta Community Official Checks and cashier’s checks; these were counterfeit checks that were circulating in several states. You should take time to verify any Credit Union check that you receive before trying to use that check; attempting to deposit or otherwise use a fraudulent check could result in a personal financial loss.

Don’t Let Fraudsters Smish and Vish You—Confirm Who’s Calling or Texting

by Delta Community

Delta Community will never ask you for a password or PIN by email, text or phone call. If someone tries to get that from you, hang up immediately and contact our Member Care Center via our toll-free number at 800-544-3328 or locally at 404-715-4725.

Fraudulent Text Messages Include Malicious Link

by Delta Community

Delta Community has been made aware of a fraudulent text message scam (SMSishing scams) under the name of the Credit Union. The message reads that Delta Community has posted a secure message for the recipient to review their account information and includes a link to resolve the problem. This malicious link takes the user to a spoofed website and encourages the recipient to enter their personal information.

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