June 2020 Insights

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A Message from Our CEO—Re-Opening Our Branches

Delta Community CEO Hank Halter

Dear Members,

During the corodivirus pandemic, we’ve focused on ensuring safe and convenient branch access for our members, including providing online scheduling of appointments. Now, as Georgia continues re-opening businesses, we are making new modifications to our branches to improve social distancing, along with additional preventive healthcare measures to allow walk-in visits to our branches without advance scheduling.

As of last Tuesday, May 26, 2020, we re-opened our branch lobbies to accommodate walk-ins from Monday through Friday, and we continue to offer scheduled appointments, as well as drive-thru service for branches that offer it. Our appointment scheduling tool has been very well received, and appointments enable you to avoid any wait time during peak hours or days. Our Kroger branches will remain closed for the time being as grocery stores and other retailers take proactive measures to regulate the number and flow of consumers in their stores. We will be working with Kroger closely in the coming weeks to reopen those locations as soon as practicable. In the meantime, we continue to service our ATMs there.

On Saturdays, we will have a slightly different procedure for branches; Delta Community branch lobbies will only be accessible by appointment, while drive-thru lanes will continue to operate as usual. We are still limiting Saturday lobby hours to appointment-only at this time due to staffing constraints posed by the current environment. Our branch employees will remain dedicated to one location instead of being permitted to work at other branches on Saturdays as in more normal circumstances. By keeping employees committed to one branch, we can better track and manage their contacts and limit the potential exposure of each branch team; however, this prevents us from being able to leverage employees at locations without Saturday hours at ones that do.

As we re-open our branches to accommodate both walk-ins and appointments, the health of our members and employees is our priority. When visiting our branches, you’ll notice we’ve implemented several safety measures, including social distancing markers on the flooring, cough guards at concierge desks and teller windows and our employees wearing face masks. We recommend you wear a face mask while in the branch to protect yourself, other members and Delta Community employees.

Thank you for your continued loyalty to Delta Community. Our mission is constant: we’re committed to offering superior service and trustworthy financial products now—and in the better days that we know are ahead!

Hank Halter

Chief Executive Officer

HBCU Scholarship Application Period Opening This Month

HBCU Scholarship

Throughout 2020, Delta Community is awarding $10,000 in scholarships to four students of Historically Black Colleges and Universities (HBCUs). Beginning June 15, we will be accepting nominations for our second quarter HBCU Scholarship. If you know an exceptional student currently attending a Georgia HBCU or a graduating high school senior who has received an official acceptance letter to one, tell us why they deserve to receive a $2,500 scholarship.

The HBCU Scholarship is part of our annual Scholarship Program. Visit our website to learn more about all of the scholarships that we offer.

Help Positively Impact a Child's Life with Bill Pay

Smiling child with teddy bear

Now more than ever, many of us are looking for ways to give back. That’s why Delta Community is giving our members a way to support Children’s Healthcare of Atlanta (CHOA), one of Atlanta’s best hospitals. When you make a qualifying Bill Pay transaction between now and June 15, $1 will be donated to CHOA, where doctors, nurses and staff are trained to care for children under the age of 21. Qualifying Bill Pay transactions include:

  • Adding and paying a new biller
  • Activating a new eBill
  • Setting up an automatic payment1

Experience the convenience of Bill Pay and help Children’s Healthcare of Atlanta today.

Philanthropic Fund Grants Awarded in May

Atlanta Opera

We recently awarded two more grants from our 2020 Philanthropic Fund, totaling $7,500, to the organizations listed below:

  • The Atlanta Opera (left) received an award of $5,000 and will use it to support its K-12 Education Program, which offers students access to free performances, interactive workshops and masterclass sessions.
  • VOX Teen Communications (right) accepted an award of $2,500 for it’s Afterschool Program, for teens focused on journalism, digital media, self-expression and leadership development.

The Delta Community Philanthropic Fund will invest a total of $100,000 throughout 2020 to 18 metro Atlanta on-profit organizations that support the physical and financial needs of people who live within the communities we serve.

Every Story Matters, Preserve Yours.TM


Delta Community Retirement & Investment Services can help make the present more productive and the future a little more certain with personal service that reflects the unique story of your life. Over the last 25 years, our team has helped members plan for the future, all with their personal story in mind.

If you or someone you know is facing a layoff or considering early retirement, meeting with one of our nine CERTIFIED FINANCIAL PLANNERTM professionals can help you think through 401(k) decisions, healthcare coverage and Social Security timing. Call us today at 404-677-4890 to learn more.

Delta Community Mobile App Rated Number One in Nation

Man using mobile phone

MagnifyMoney, an online financial product review site, just recognized Delta Community as having the best mobile banking app in the nation. This is the fourth consecutive year that we have been included in their top 10 listing, which is based on ratings of the 50 largest banks and 50 largest credit unions in the country.

If you haven't already, download our Mobile App today and experience the convenience of banking wherever you are including checking account balances, transferring funds, making bill payments, locating nearby surcharge-free ATMs and more.

Mother's Day Giveaway Winners

photo submissions of Mother's Day giveaway winners

In celebration of Mother’s Day, we recently conducted a special “Mother’s Day Giveaway” promotion on our Facebook page. Members were invited to post comments on our page about the impact their moms, grandmothers, wives or other mother figures have had on their lives, and two lucky moms won Target gift cards. Our winners, Robin and Michaela, nominated their mothers with the following entries:

Robin (left) says, “ My Mom Sandy is a recent lung cancer survivor. She always puts everyone before herself. I’m so blessed and lucky to have her both as my mom and best friend! Love you to the moon and back mom!!

Michaela (right) nominated her mom with, “ My mother is so special to me because of her many sacrifices. The sacrifices my mom makes are appreciated, and she makes sure I can achieve my dreams. All that I am or hope to be, I owe to my beautiful & strong mother. Out of all the moms in this world, I’m so glad you are mine.

Be sure to follow us on Facebook for a chance to enter our next photo submission contest.

Thank You to Our Employees

Delta Community Employees

During this time where banking looks so different, Delta Community employees have continued to go above and beyond to provide superior service to our members every single day. Visit our YouTube channel to view a special video dedicated to our employees. 

Financial Education Center Seminars

Delta Community's comprehensive Financial Education Center is designed to improve the financial lives of our members and community by offering resources on a variety of topics from budgeting to protecting your identity. Every month we offer members several free-onsite workshops.

  • June 9: Understanding Credit by BALANCE June 9 | Webinar
  • June 11: Investing 101 | Webinar
  • June 16: Retirement Readiness June 16 | Webinar
  • June 18: Understanding Credit by BALANCE | Webinar
Financial Education Center calendar for more information on upcoming seminars.


Monthly Blogs

  • Creating a More Cyber Secure Home Network: While corporate computers being used at home may have a variety of security systems installed, such as a computer antivirus/antimalware suite and Virtual Private Network (VPN) that are always on or turn on automatically when needed, security at home begins with securing your network to provide more protection from possible attack from malware, scammers, and phishing. A key step in security improvement is managing the hardware that delivers your internet service.
  • Watch Out for Coronavirus EIP Fraudsters: Unfortunately, the coronavirus (COVID-19) pandemic provides an exploitable opportunity for fraudsters to prey on people who are afraid, uninformed, misinformed, and even desperate due to how the pandemic has disrupted lives, companies and our country. Fraudsters may go after bank and checking accounts, credit cards and your identity, and they will use sophisticated software and highly trained and scripted telephone and email agents—who sound very official and legitimate—to trick us into giving them what they want.

Financial Status

As of April 30, 2020:
Assets: $6.7B | Deposits: $5.9B
Loans: $4.9B | Members: 417,033

Holiday Closings

Independence Day
Saturday, July 4
2020 Holiday Closings


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Contact Us

Member Care: 800-544-3328
Home Loans: 866-963-7811


1 Each of the Bill Pay payments must be at least $10 and must be paid to another party with a different mailing address from the primary online banking account holder. Your Delta Community Credit Union account must be in good standing. Business accounts are excluded. All charitable donations will be paid by Delta Community’s Bill Pay provider, Fiserv.